Answers before your wallet step
Our FAQ keeps common account questions in one place, so you can check the right step before moving to the cashier. We explain how phone verification appears before account access, where a virtual account reference is shown, and what to keep after a bank transfer. DANA, OVO, GoPay, and QRIS appear as wallet options only when their status is available in your
account. If a payment screen pauses, compare the reference and receipt first, then use our help path for a status check.
- DANA
- OVO
- GoPay
- QRIS